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Frequently asked questions

Everything you need to know about the product and billing.

Yes — ValerisCapitalFirm is a fully regulated broker-dealer, offering secure, transparent, and compliant financial services to retail and institutional investors worldwide.
Your tier reflects your account balance and unlocks additional features like copy trading, trade signals, and priority support as you grow. Higher tiers also benefit from reduced spread and lower commission rates.
Deposit requests are securely processed using bank-grade encryption. Funds are held in segregated accounts to ensure maximum protection and are usually credited to your balance instantly.
Yes. You can delete your account and all associated data at any time from Settings → Security. Data deletion complies with modern privacy standards like GDPR.
We use industry-standard encryption in transit and follow the principle of least privilege for internal access to account data. Security is at the core of our platform architecture.
Copy trading allows you to automatically copy positions opened and managed by another selected investor in the network. You can set the amount to invest and your own risk limits.
Our fee structure is completely transparent. We charge a small, flat commission on stock and crypto trades, while forex and CFDs are primarily spread-based. See our pricing page for detailed schedules.

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